Return Policy
All returns must be pre-authorized.
Email support@pscmotorsports.com to get a Return Goods Authorization (RGA) number.
Eligible Returns
- New, uninstalled, and resalable products purchased directly from PSC within 90 days of invoice date.
- Shipping charges are non-refundable and are the buyer’s responsibility.
- Products bought through an Authorized Distributor must be returned to that distributor per their policy.
- Claims for damaged, incorrect, or short-supplied shipments must be made within 30 days.
- Missing hardware or cosmetic defects (paint chips, scratches) will be replaced at no charge upon request.
- Products ordered in error must be returned or exchanged within 30 days. A 15% restocking fee may apply.
- Most accepted returns are subject to a 15% restocking fee.
- Please allow 7 business days after receipt for credit or refund processing.
Warranty Returns
- All warranty returns must be pre-authorized.
Refurbished Products
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Refurbished products are not eligible for replacement under warranty. However, PSC will service refurbished items at no additional cost for up to one (1) year from the original purchase date.
If service is required within the first three (3) months of purchase, PSC will cover the cost of return shipping and provide a return label. After the initial three-month period, all shipping costs associated with service are the responsibility of the customer.
Items That Cannot Be Returned
- Race-use-only products
- Special orders or custom-manufactured parts
- Installed, used, modified, or altered items
- Products damaged beyond repair (e.g., broken gearboxes, bent rods)
- Items missing hardware or accessories
- Individual components from kits returned separately
Packaging Your Shipment
- Drain all fluid and use port plugs if available.
- Wrap items in plastic to prevent leaks. Leaking packages may be declared hazardous by carriers.
- PSC recommends using UPS, FedEx, or DHL and insuring the package for its replacement value.
- PSC is not responsible for items damaged during shipping. Claims must be filed with the carrier.
- For warranty service, include:
- Proof of purchase from an Authorized PSC Dealer
- Completed Service Request Form
- RGA number clearly marked on the outside of the package